Category Archives: Uncategorized

Blockbuster Bummer!

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Prefer to rent your DVD’s from Blockbuster Express vs. Redbox? So sorry! I just received a notice from Blockbuster Video that states, in short:

NCR, which operates your Blockbuster Express kiosks, has entered into an agreement to sell its kiosks and other assets to Redbox. Until the transaction is completed (3rd quarter 2012), you will continue to enjoy the convenience, choice, and value you’re used to from BLOCKBUSTER Express.

They had not much to say about how things will be run afterwards. Is BB going away? I don’t know, but not having machines SEEMS like sort of a handicap!

Now, I have no particular love or hatred for Blockbuster. But never having to go in their store again was a nice feature of the kiosk! However, there were definitely fewer Blockbuster than Redbox kiosks. BB managed to get some advantage with certain exclusive deals where they would have a film 2 or 3 weeks  before Redbox got it. So, for a while it was something of a 50/50 advantage between the two rivals.

Then BB screwed it up with tiered pricing. Redbox was 99 cents across the board (now 1.29.) BB was .99 to 2.99, based on newness and popularity. Basically, you never knew what you were going to pay. But the more you wanted to see it, the higher the price. That irked me.

So, now what? BB’s kiosk machines are being sold to their rival. I have to say my preference in this battle goes to Redbox. Flat pricing, with BB’s exclusives removed? Nearly perfect. But who knows how long that warm feeling will last when they have ZERO competition?

So, how about you? Red or Blue? Do you prefer one over the other? Why?

20K Facebook Fans!

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The fireworks are cool, but how do they make those big words in the sky?

Late in 2010, MindField Online decided to jump into the social media pond with a new blog, Twitter feed and Facebook page. And today, we have a fun milestone to celebrate!

The whole idea was to open up the lines of communication and enhance your experience in a positive, fun way. We wanted to shed some light, help everyone better understand the whole survey process, and hear your ideas for improvement. It’s the oldest cliché in social media, but we wanted to “build community.” Based on the number of comments posted to the Facebook page, combined with messages received at our main support line and the scuttlebutt we read on other survey industry related boards, we feel like it’s been a big win for you and for MindField.

Today’s big milestone? 20,000 Facebook fans! It happened on January 30, 2012.

To celebrate, we tracked down number 20K and attempted to contact her. When we hear from her and verify her info, she will receive a $50.00 Amazon.com gift card! No contest, no sweepstakes, just a fun little celebration of our milestone. You may recall we did this when we had our 1 millionth survey response back in November.

We will update this post soon. Until then, congrats to our 20K and thanks to our other 19,999* fans for your continued support!

(*actually, since Monday we have already grown to 20,278 Facebook fans!)

Smartphone Security

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“While we enjoy the benefits of technology, we must also be aware of the risks it presents. Criminals have turned to technology as access points for key personal information. The best way for consumers to protect themselves is to make sure their technological devices are secure.”  ConsumerAffairs.com

So, we had that huge Zappos hack a couple of weeks back, where 24 million passwords were exposed. It points out once again the importance of online security, both on your home PC and your mobile devices.

About half of us are carrying smartphones these days, and ConsumerAffairs.com has put together a list of common sense tips for keeping them safe. Highlights include:

  • Password Protect Your Phone: Seems obvious, but I still haven’t gotten around to it!
  • Remote Wipe:  Allows you to destroy all data on your phone if it’s lost or stolen.
  • Unfamiliar Apps: Man this makes me furious! It claims to be protecting you from viruses, but is actually malware. ONLY use trusted suppliers!
  • Geo-tagging: You’re seeing these cute geo-tag notices on Facebook, like, “Susan is at Northwoods Mall.” I don’t care that Susan is out for the day, but the guy planning to rob her house probably appreciates the info. So, use geo-tagging sparingly!
  • Surf with Care: Pretty obvious. You do it home… if some link has a weird suffix like “.ru” (for Russia) instead of “.com” you tend to avoid clicking. Same here.
  • Online Banking and Shopping: I feel like a stick in the mud, but I am not yet comfortable with financial transactions on my phone. Heck, even at home I unplug the wi-fi and go cable for my online banking!

These are the highlights. Learn more at the original article. Let’s be safe out there!

Saving Enough for Retirement?

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Actually, financial planners prefer stocks and mutuals over gold eggs in a nest of twigs.

People aren’t saving enough. They are going to find out that they have totally inadequate amounts once they stop working. People need to change how much they are saving, when they start saving, and when then retire. If they don’t change, people will not be able to maintain their pre-retirement standard of living.   USNews.com

Yeah, so, Happy Friday everybody… The nonprofit Employee Benefit Research Institute says only about 25% of us are confident we have enough money for retirement (or are on the right path to saving it.)

We will need something like 80% of our salary after we retire, and most of us aren’t going to get there just with the 5 to 7% we are putting in our 401k’s.

This article has some interesting things to say about how much to save, when to start, when to retire and everything in between. Check it out!

Sorry to be brief. Flu season!  Have a good weekend!

No Time for Lunch?

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The statistics are as depressing as this picture!

Here’s one to ponder over your lunch break…assuming you still TAKE a lunch!

Maybe it’s the pressure to look busy. Maybe there are three of you in the place doing the work that FIVE used to do. But fewer and fewer of us are taking lunch breaks. And those breaks are often shorter, and we tend to work while we eat! Here, according to an article on msnbc.com, are some not-very-appetizing statistics…

  • In a 2011 study, only 35% of US say they almost always take a lunch break. A previous study in 2010 had it at 50%.
  • 65% either eat at their desk or don’t take lunch breaks at all.
  • 40% of corporate executives brownbag their lunches. 19% eat at a sit-down restaurant.  17% get fast food.
  • Among female executives, 57% said they brought their lunch from home, compared to 36% of males.

The article points out a bit of irony – we think we are being more productive this way, when actualy pushing away from the desk would improve our mood, clear our heads and boost energy! How about you? Still doing lunch? Same as always? Shorter? Eating at the computer?  Read the rest of the article here.

Customer Service Online

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We saw an interesting article about major banks, and the growing tendency for their customers to use social media, like Facebook and Twitter, to lodge complaints. The question is: is that effective?

(Strategy & Research firm) Javelin analyzed more than 5,000 Tweets between customers and financial institutions to explore just how helpful (or not) the conversations proved to be. It found that only a minority of the conversations successfully resolved customer problems (36 percent for Citigroup, 11 percent for Wells Fargo, and 3 percent for Bank of America.)

So, in other words, your answer is likely to be, “please contact customer service.”

Don’t get us wrong…your issues don’t bug us here at Mindfield Online! If you are not having an efficient, enjoyable experience, we want to know about it! But, here at the blog or the Facebook page, all we can do is to pass along to the helpdesk all the bits of anecdotal details that we can. We can’t actually dig into your account and fix things. So it is much more quick and efficient for you to contact the helpdesk during regular business hours at [email protected] or 800.969.9235

So that’s the scoop. It is an interesting article, and we encourage you to check it out. And have a great weekend!

The Need for Speed!

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Take it from Speed Racer, Racer X, Chim-Chim and the gurus at MindField Online – faster is better!

On that note, we have just finalized a major upgrade that increases our bandwith by 15 times our previous speed. (15Mbps down/ 43Mbps up, to be precise.) The major benefit is that we can serve content faster to more people at the same time.

Previously, if we had a large number of respondents taking a media-heavy survey all at once, things could slow down a bit. You may or may not have noticed, but WE did! So it was time to upgrade.

You may not be “the fastest man alive in your powerful Mach 5” but, ideally, this upgrade means we are providing the best services available for our members to ensure an enjoyable experience.

Meanwhile, we think we have the Facebook/MindField link-up procedure licked… for now. This has been frustrating – for you and for us! We had a nice protocol going, and then Facebook made changes. They do that a LOT. It affects everything from their apps to the game interactions and more. And they provide no ongoing support.

So, for now, we believe we have done all we can to fix all of the noticeable problems related to the automated Facebook login…but the next set of changes are always around the corner! We’ll stay on top of it, and your help would be appreciated. When something doesn’t work correctly, drop us a line at [email protected] and give us the details!

Smart Shopping Habits for the New Year

January rolls around and we think about all the ways we can get our acts together when it comes to money. Speaking for myself, I tend to think big, about saving more or paying down debts, and I sometimes neglect the little things like my daily shopping habits.

On that note, here are some smart new shopping habits we can nurture in 2012, courtesy of the money page at US News.com:

Comparison Shopping Apps: Comparison shopping has never been easier with your smartphone. Comparison apps can help you choose which store to buy from or, in the case of Amazon, you may find a better deal online.

Facebook Deals: Every retailer and manufacturer these days tells you to “Like us on Facebook!” When you do, you often find Friends-only deals. Yes, it’s all a plot to get demographic info about you, but you might save a few bucks!

Local Daily Deal Sites: We are all familiar with the big deal sites like Groupon. Now, smaller local deal sites are becoming popular. Instead of a fancy meal or spa treatments, you might find deals more specific to your needs.

Become a Hoarder! Not really, but when you find a coupon for toilet paper or toothpaste or ketchup – stuff you use every day – max that sucker out and buy in bulk. You could save a bunch!

Read the Reviews: I don’t buy anything I tend to have for a while, like a camera or vacuum cleaner, without doing a bunch of research online.  Amazon is a good place to find reviews.

Be a receipt hawk: Usually, I can’t get out of Wal-Mart quickly enough. But if you have the patience, take a moment to check your receipt for mistakes or missed discounts before you leave. Sure beats having to make a return trip into the madness!

There are more details in the article, so check it out!

How about you? Any wise shopping habits you care to share?

2012 Prices: the Flip Side

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That Art-school Education is Really Paying Off!

Last time we looked at the products and services that will be coming down in price this year, according to DealNews.com. Now, the less-good news. They also took a look at a few prices expected to go up in 2012. Here is a (sarcastic) peek:

  • Airfare: Increased demand, fewer seats and new fees and taxes here and in Europe. And don’t count on getting the “whole can” of Sprite anymore, either!
  • New cameras: Specifically, the fully loaded high-end ones. The basic models are being crowded out by smartphones, so the manufacturers are looking elsewhere.
  • Food at home: While eating in is almost always cheaper, the rate of food inflation is higher at home than in the restaurant – because the restaurant can offset inflation with liquor sales without passing the cost on to you. Moral: get a liquor license for your home! J/k
  • Local Fees: Don’t you wish that when you were broke, you could tax everybody around you? Well, the city can!!
  • Gasoline: Here in SC, it was $3.85 in the spring, down to $2.95 before the Holidays. Now, $3.29 and heading higher! Good thing I filled all my milk jugs when it was cheap!
  • Shipping: USPS, FedEx and UPS are all going up, in case you thought you could beat gas prices by mailing yourself to Hawaii.

There are MANY more examples in the article. Check it out! Then, do yourself a favor and re-read about the prices that will go down, just to brighten your mood.

Anyway, how about you? How are these affecting your family? What ways are you cutting back?

 

End of the World Markdowns!

The consumer site Dealnews.com has done some research and found a bunch of items that should actually come down in price in 2012.  End of the World closeouts, I imagine! So, check ‘em out!

  • Apple iPad 2: The 3 is coming, so expect Apple to drop prices on the 2 just to clear the shelves.
  • Wine: Due to the economy, the distributors see all of those $30 bottles gathering dust on the shelf!
  • Desktop Replacement Laptops: Ones that don’t need to take such a beating as the truly on-the-go models, but mostly sit on your desk. Some are as low as $350 right now!
  • Android Tablets: The low price of the Kindle fire is spurring the other guys into action.
  • Car Rentals: Less travel means more cars sitting on the lot and tougher competition.
  • Standalone GPS Units: Smartphones are killing this business, so expect the prices to drop.
  • Media Streamers: Now that Blu-ray players are starting to feature streaming, guys like Roku will have to get more competitive with their pricing.
  • 3D HDTVs: Because they are too dang expensive and nobody wants them!
  • Home Prices: Great for buyers, bad for sellers!

I don’t know about you, but I am going to take advantage of these Apocalyptic savings in 2012. There are more listed in the article, so give it a read. And have a great weekend, MindField-ers!!