Smartphones for Smart Shoppers

There’s a reason why search companies, advertisers, payment processors and local merchants are so interested in smartphones. It’s because they’re turning out to be powerful and popular tools for people looking to search locally, act quickly and improve their shopping experience.

That’s the setup for a recent article at GigaOm.com. A recent survey of over 5,000 smartphone users* turned up some interesting statistics on these three points, Searching Locally, Acting Quickly, and Improving the Shopping Experience:

  • 95% of smartphone users have searched for local retailer info
  • 88% act on that info within one day
  • 77% visited search engines to get their info
  • 79% use their phone while in the store
  • 75% use their phones in the store to make their purchases

Think about that last one… you’re in the store browsing the selection of, let’s say, vacuum cleaners. You are visiting some online consumer site that compares all the models in front of you. Then, you skip the checkout line altogether and make your purchase online!

Confused by all of this “digital online window shopping?”  You aren’t alone. Everybody from Google to Wal-Mart to Sally’s Cat Toy Emporium is trying to get a handle on this new way of shopping! All we can say is Stay Tuned!

* Including many MindField Online panelists…so, while we would love to hear your thoughts on online shopping, please don’t talk specifically about the survey!