There’s a study at LifeHacker.com that says using the 10-items-or-less express lane really doesn’t save you any time. I can tell you that, at (my) Walmart, I have found this to be true. Their express limit is 20 items. I once rolled up with 24 items, all apologetic and whatnot. The girl told me that they are not allowed to refuse anyone, even if you rolled up with two carts full like some X-TREEM Coupon weirdo. If you can deal with the hateful stares, loud sighs and epic eye-rolls of the shoppers behind you, then go for it!
The time-sucking culprits are called Line Stoppers…people who bring weird, special circumstances with them. You get them all at Wally’s…the guy trying to cash a payroll check. The college kid using three different gift cards, but only taking certain amounts from each. The woman with 30 items making three separate transactions for herself, mom and grandma.
They left out my favorite, though: Extremely Old Dude! This happened to me a couple of days ago at a Publix Market. I get in the express lane behind an E.O.D. He kept mumbling things that sounded like questions, forcing the cashier to stop and ask him to repeat himself. He did and, though she now understood the English words coming out of his mouth, she was stumped. Call a manager? Call a manager. Time to pay, so he writes a check. That is, once she was finished ringing him up and gave the total, only then did he pull out his checkbook and begin to write. “P…U…B…L…I…X…” Then he wanted $50 cash back. She gave him two 20’s and a ten. No, he really wanted all fives. Transaction finished… but time for one more joke. In all, not an “Express” experience!
Anyway, read the article and tell us, do you think you save time in the express lane?