Trolling around for blog topics this morning, I came upon this piece, “The Impact of Target’s Data Breach on Consumer Trust.” And I suddenly remembered that I shopped at Target this weekend, AND I paid with my debit card! I guess my consumer outrage over identity theft had a short shelf-life, eh?
As you will recall, Target had a terrible security breach involving their card-readers back on Black Friday….er, Black Friday weekend…um, make that November 22nd to December 15th! Bad security issue, even worse public relations nightmare. Heck, the Target CEO just stepped down!
So, have we changed our habits in the aftermath? Obviously, I haven’t – and I remember saying “I will NEVER shop there again!” But how about you? Let’s look at the stats, as compiled by Bizrate Insights:
- 35% of Target’s customers have changed their shopping behavior.
- 22% shop there less
- 13% have stopped shopping there altogether (22+13=35!)
And it seems that the ones who shop there less are more cautious when they do:
- 44% now pay only in cash
How about you? There seemed to be a rash of these things during the Holiday shopping season. I remember Michael’s Crafts got hit, too. Are you changing your habits? Being more cautious? Don’t care? Let us know over at the MindField Online Facebook page!