Ah, the Carnival Triumph cruise debacle! Jon Stewart dubbed it the Ship of Stools (it’s funny ‘cause it’s GROSS.) CNN treated it like the worst humanitarian disaster since Hurricane Katrina. At least one bystander (me) wondered how an onion sandwich would taste. And, on cue, the first lawsuits are rolling in.
But, do the passengers have a case? Well, according to the fine print we ALWAYS take time to read, it would seem not…
Carnival shall not be liable to the passenger for damages for emotional distress, mental suffering/anguish or psychological injury of any kind under any circumstances, except when such damages were caused by the negligence of Carnival and resulted from the same passenger sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to be intentionally inflicted by Carnival. Marketplace.org
To make amends, Carnival is offering up a buffet of refunds, consolation money, free cruises and onion sandwiches. Personally, I can’t imagine signing up for another cruise after this experience, can you?
So, what do you think? Is Carnival’s gesture enough? What more could they do? Are we too lawsuit-happy? What would you do in this situation? And, most importantly, have you ever had an onion sandwich? Let us know!